Welcome to Pretty Lava. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site.

1. General

These Terms & Conditions apply to all users of the Pretty Lava website, including browsers, customers, and contributors of content. By using this site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of any updates.

2. Product Information & Use

Pretty Lava products are designed for the care and cleaning of luxury footwear, handbags, and accessories made from leather, canvas, and similar materials.

Results may vary depending on material type, age, condition, and prior treatments. Customers are encouraged to test the product on a small, inconspicuous area before full use. Pretty Lava is not responsible for damage resulting from improper use or failure to follow product instructions.

3. Orders & Payments

All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to modify pricing, product availability, or discontinue products at any time without notice.

By placing an order, you agree that all information provided is accurate and complete. Pretty Lava reserves the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.

4. Shipping

Shipping terms, costs, and delivery estimates are outlined in our Shipping Policy. Pretty Lava is not responsible for delays caused by carriers, customs, or factors beyond our control.

5. Returns & Refunds

Return and refund eligibility is outlined in our Returns & Refunds Policy. Due to the nature of personal care and cleaning products, certain items may be non-returnable once opened or used.

6. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, product descriptions, and branding, is the exclusive property of Pretty Lava and may not be copied, reproduced, distributed, or used without prior written permission.

7. User Conduct

You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the site. Any misuse, including attempting to gain unauthorized access to our systems, is strictly prohibited.

8. Limitation of Liability

Pretty Lava shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products, including but not limited to loss of profits or damage to personal property.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Disclaimer of Warranties

All products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied, including implied warranties of merchantability or fitness for a particular purpose.

10. Indemnification

You agree to indemnify and hold harmless Pretty Lava, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the website or violation of these Terms & Conditions.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States and the state in which Pretty Lava operates, without regard to conflict of law principles.

12. Contact Information

For questions regarding these Terms & Conditions, please contact us through our Contact Page.